Refunds & Cancellations
Cancellation Policy: Due to the short seasonal nature of our properties and our unique and intimate limited capacities, we do not offer refunds for cancellations. Your deposit, however, can be credited toward a future trip or transferred to friends or family. We do recommend trip cancellation insurance through our partners at RedPoint Travel Insurance.
Trip Insurance: Within the Wild Adventure Company cannot provide refunds for travel delays or cancellations, including out-camp excursions, due to weather. We highly recommend the purchase of trip insurance for all guests. We partner with RedPoint Insurance Company which offers guests several covered options. Our reservations team can provide more information.
Travel Policy: If guest travel to a Within the Wild Alaska lodge is delayed due to adverse weather conditions preventing air travel to or from either lodge property no credit can be issued if a travel delay causes the guest(s) to arrive later the same day. If a travel delay causes the guest to remain at the lodge for additional nights, the guest(s) will be charged a rate of $400.00 per person per night. If a travel delay reduces the number of overall days of a lodge stay, we can extend the package when it is available. Within the Wild Adventure Company is not responsible for extra costs (hotel, car rental, etc.) incurred by travel delays.
COVID-19 Protocol: Please recognize that remote lodges in Alaska are staffed by employees who have been sequestered and may not have your same immunity profile. People in rural Alaska can be more vulnerable to illness from travelers. We are proud to have an all-vaccinated team serving our guests at our lodges. For that reason, we request that guests be fully vaccinated against Covid-19. We respect and accept religious and other exceptions on a case-by-case basis. We will abide by whatever best practice recommendations by CDC might be during the 2022 summer season. We reserve the right to change our current written policies with any new pandemic disruptions and as information progresses.
Updated November, 2021